My guest Martha Clarke is a workplace and civil commercial mediator, trainer and coach in the UK and abroad. She explains what workplace mediation is and how it enables people to be heard and listened to without having to go to court. Describing it as an early intervention mechanism, she explains how it differs from the more formal and legal way of resolving workplace disputes in the past. She touches on the sources of workplace disputes and examples of actual disputes i.e racism, sexism, bullying, harassment.
She talks about the UN’s mission to make mediation the natural first step in resolving disputes and how we have seen a great expansion in mediation since 2019. We discuss how working from home affects workplace mediation and the content of disputes and the advantages of being a member of the CMS (Civil Mediation Council).
Episode link: https://play.headliner.app/episode/1963630?utm_source=youtube
